Account 3 min
Create and secure your account
Use a unique password, verify your contact method, and review active sessions after signing in.
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Clear answers for your account, videos, LIVE, messages, safety, and payments.
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Account 3 min
Sign in with email or username
Enter either the verified email address or username connected to your Tikki account.
Read guideAccount 3 min
Reset a forgotten password
Request a recovery code using an available verified method, then create a new unique password.
Read guideSecurity 3 min
Review devices and active sessions
Remove sessions you do not recognize and change your password if any activity looks unfamiliar.
Read guideAccount 3 min
Add and switch between accounts
Keep separate Tikki profiles available on one device without repeatedly entering credentials.
Read guidePosting 3 min
Upload and publish a video
Choose a supported video, add its details, select visibility, and keep Tikki open until upload handoff completes.
Read guidePosting 3 min
Understand upload and processing progress
Uploading transfers the file; processing prepares playback, captions, safety checks, and thumbnails.
Read guideTroubleshooting 3 min
Fix an upload that pauses or fails
Check storage and connectivity, keep the original file, and use retry instead of starting duplicate uploads.
Read guideProfile 3 min
Change your profile or cover photo
Use clear images you have permission to publish and wait for processing before closing the editor.
Read guideProfile 3 min
Add profile links and social profiles
Only add links you control and never use them to request passwords, codes, or off-platform payments.
Read guidePrivacy 3 min
Choose who can see a video
Review public, followers, friends, and private visibility before publishing.
Read guidePrivacy 3 min
Control comments and interactions
Limit comments, filter words, block accounts, or disable supported interactions for individual posts.
Read guideMessages 3 min
Messages and message requests
New conversations may arrive as requests until the relationship and privacy rules allow direct messaging.
Read guideMessages 3 min
Sent, delivered, and read receipts
A sent message reached Tikki, delivered reached the recipient device, and read was opened when receipts are enabled.
Read guideCalls 3 min
Make voice and video calls
Calls require permission, a supported device, and a reliable connection; recipient privacy rules still apply.
Read guideCalls 3 min
Incoming and missed call notifications
Enable notifications and battery/background permissions so Tikki can alert you when the app is not open.
Read guideLIVE 3 min
Start a LIVE safely
Confirm the audience, title, category, moderation tools, recording consent, and connection before going live.
Read guideLIVE 3 min
Join and participate in LIVE
Use chat, games, guest requests, and gifts respectfully while following the host’s room rules.
Read guideLIVE 3 min
LIVE recordings and replays
Eligible sessions may be recorded with consent; the host decides whether a reviewed recording becomes public.
Read guideSafety 3 min
Moderate a LIVE room
Hosts and moderators can filter words, slow chat, mute, remove, block, and report harmful participants.
Read guideWallet 3 min
Coins, Promo Coins, and Creator Diamonds
Purchased Coins fund eligible gifts, Promo Coins unlock defined perks, and eligible gift earnings may become Creator Diamonds.
Read guideWallet 3 min
Review purchases and wallet activity
Use wallet history and store receipts to identify purchases, rewards, gifts, reversals, and adjustments.
Read guideSubscriptions 3 min
Manage a Tikki subscription
View the active tier, billing source, renewal status, and available management or restore options.
Read guideSafety 3 min
Report content or an account
Choose the closest reason and include useful context; reporting does not automatically prove a violation.
Read guideSafety 3 min
Block or unblock an account
Blocking limits interaction and visibility; unblock only when you are comfortable restoring access.
Read guideSafety 3 min
Safety information for younger users and families
Tikki applies age rules and provides reporting, privacy, and guardian-facing safety information.
Read guideLegal 3 min
Copyright reports and original content
Publish only content you created or have permission to use, and use the copyright channel for specific rights claims.
Read guideAccount 3 min
Delete your Tikki account
Start deletion from account settings or the public deletion page, then review the consequences and confirmation period.
Read guideSettings 3 min
Manage notification preferences
Choose which social, LIVE, creator, security, and marketing alerts you want to receive.
Read guideSupport 3 min
Contact Tikki Support
Open a support ticket with the issue, device, app version, time, and reproducible steps; never include a password or OTP.
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