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إجابات واضحة عن الحساب والفيديو والبث المباشر والرسائل والأمان.

ابحث في الأدلة والإجابات
Account 3 min

Create and secure your account

Use a unique password, verify your contact method, and review active sessions after signing in.

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Account 3 min

Sign in with email or username

Enter either the verified email address or username connected to your Tikki account.

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Account 3 min

Reset a forgotten password

Request a recovery code using an available verified method, then create a new unique password.

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Security 3 min

Review devices and active sessions

Remove sessions you do not recognize and change your password if any activity looks unfamiliar.

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Account 3 min

Add and switch between accounts

Keep separate Tikki profiles available on one device without repeatedly entering credentials.

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Posting 3 min

Upload and publish a video

Choose a supported video, add its details, select visibility, and keep Tikki open until upload handoff completes.

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Posting 3 min

Understand upload and processing progress

Uploading transfers the file; processing prepares playback, captions, safety checks, and thumbnails.

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Troubleshooting 3 min

Fix an upload that pauses or fails

Check storage and connectivity, keep the original file, and use retry instead of starting duplicate uploads.

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Profile 3 min

Change your profile or cover photo

Use clear images you have permission to publish and wait for processing before closing the editor.

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Profile 3 min

Add profile links and social profiles

Only add links you control and never use them to request passwords, codes, or off-platform payments.

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Privacy 3 min

Choose who can see a video

Review public, followers, friends, and private visibility before publishing.

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Privacy 3 min

Control comments and interactions

Limit comments, filter words, block accounts, or disable supported interactions for individual posts.

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Messages 3 min

Messages and message requests

New conversations may arrive as requests until the relationship and privacy rules allow direct messaging.

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Messages 3 min

Sent, delivered, and read receipts

A sent message reached Tikki, delivered reached the recipient device, and read was opened when receipts are enabled.

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Calls 3 min

Make voice and video calls

Calls require permission, a supported device, and a reliable connection; recipient privacy rules still apply.

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Calls 3 min

Incoming and missed call notifications

Enable notifications and battery/background permissions so Tikki can alert you when the app is not open.

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LIVE 3 min

Start a LIVE safely

Confirm the audience, title, category, moderation tools, recording consent, and connection before going live.

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LIVE 3 min

Join and participate in LIVE

Use chat, games, guest requests, and gifts respectfully while following the host’s room rules.

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LIVE 3 min

LIVE recordings and replays

Eligible sessions may be recorded with consent; the host decides whether a reviewed recording becomes public.

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Safety 3 min

Moderate a LIVE room

Hosts and moderators can filter words, slow chat, mute, remove, block, and report harmful participants.

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Wallet 3 min

Coins, Promo Coins, and Creator Diamonds

Purchased Coins fund eligible gifts, Promo Coins unlock defined perks, and eligible gift earnings may become Creator Diamonds.

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Wallet 3 min

Review purchases and wallet activity

Use wallet history and store receipts to identify purchases, rewards, gifts, reversals, and adjustments.

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Subscriptions 3 min

Manage a Tikki subscription

View the active tier, billing source, renewal status, and available management or restore options.

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Safety 3 min

Report content or an account

Choose the closest reason and include useful context; reporting does not automatically prove a violation.

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Safety 3 min

Block or unblock an account

Blocking limits interaction and visibility; unblock only when you are comfortable restoring access.

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Safety 3 min

Safety information for younger users and families

Tikki applies age rules and provides reporting, privacy, and guardian-facing safety information.

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Legal 3 min

Copyright reports and original content

Publish only content you created or have permission to use, and use the copyright channel for specific rights claims.

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Account 3 min

Delete your Tikki account

Start deletion from account settings or the public deletion page, then review the consequences and confirmation period.

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Settings 3 min

Manage notification preferences

Choose which social, LIVE, creator, security, and marketing alerts you want to receive.

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Support 3 min

Contact Tikki Support

Open a support ticket with the issue, device, app version, time, and reproducible steps; never include a password or OTP.

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